Privacy policy.
We at Poppy + Blossom respect and value your concerns about privacy. This Privacy Policy describes the types of personal data we collect on our customers, how we use this information, how it’s shared, and the rights of our customers regarding use.
(PB is an abbreviation of Poppy + Blossom).
Information that we collect
PB may obtain personal data about you from various places. We collect this information when you provide it on our website or via our social media pages. When you visit this site or our social media pages, we also collect certain information about your device or usage by automated means, including using cookies and web server logs.
Customer Accounts
If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.
This information may include your:
Billing and shipping address(es)
Details about your orders (for example, candle size, wax melt amount etc.)
Email address
Name
Phone number
We share this information with Squarespace, our website hosting provider, so they can provide website services to us.
Analytics
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this site, as described below, only when you acknowledge our cookie banner. We use analytics cookies to view site traffic, activity, and other data.
When you first visit our site, a cookie banner will inform you of the use of these cookies. They will only be used if you accept them or if you continue using this site. You may change your cookie settings at any time to accept or refuse these cookies. Please note, that without these, your experience may be impacted.
Marketing Emails
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.
Order and Account Emails
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve created a Customer Account
Your Customer Account password has been reset or updated
You’ve made a purchase
Your order has shipped
It’s not possible to unsubscribe from these messages.
We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
Email Opt-Out
You can tell PB at any time to not to send you marketing communications by email by clicking on the unsubscribe link in the marketing emails you receive from us or by contacting using the form on the Contact page. Or you can email at hello@poppyandblossom.co.uk
Fonts
This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:
Information about your browser, network, or device
Your IP address
Visitor Data
When you buy something on this website, we collect personal information from you to fulfil the order. We may collect information like your:
Billing and shipping address
Details relating to your purchase (for example, candle size)
Email address
Name
Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
Website Visitors
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.