Terms of service.

(PB is an abbreviation of Poppy + Blossom).

Our Contract with you

  1. I will notify you by email to acknowledge receipt of your order and to provide you with an order number. If I am unable to fulfil your order following this acknowledgement, I will contact you by email advising you of this. I will confirm acceptance of your order by sending you an email that confirms that the Products have been dispatched ("Dispatch Confirmation"). A legally binding contract between us will be formed when we send you the Dispatch Confirmation. If you require any information concerning your order please email us at hello@poppyandblossom.co.uk. You will need to quote your order number. I may not accept your order if an item you have ordered is out of stock, if there is a product or pricing mistake or if I am unable to obtain authorisation for your payment. Please note that PB reserve the right to reject any offer to purchase by you at any time.

  2. If you wish to make a change to the products you have ordered, contact us via hello@poppyandblossom.co.uk within the first 24 hours, quoting your order number, reason for change, and what you would like to change. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the Product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change.

  3. A Product will be your responsibility from the time I deliver to the address you have given.

  4. You own a Product once we PB receives payment in full.

Purchase related policies

  1. All of the Products available on this Site (www.poppyandblossom.co.uk), and any samples provided, are for personal use only. You may not sell or resell any of the Products or samples you purchase or otherwise receive from PB. We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, may result in the violation of the Terms and Service.

  2. Due to the natural nature of the Products, I cannot guarantee that a device's display of the colours accurately reflects the colour of the Products you will receive. I have made every effort to ensure that the colours of the Products have been displayed correctly. The packaging of Products may also vary from that shown.

  3. The purchase of Products through the Site is strictly limited to parties who can lawfully enter into and form contracts on the Site in accordance with Scottish law.

  4. You may only purchase Products from our site if you are at least 18 years old.